Product DeliveryProduct Delivery

Kyiv

We offer courier delivery for all orders made from Kyiv addresses.

Cost of delivery for orders under $199 depends on package weight:

under 2 kg - 20 UAH
over 2 kg - 30 UAH

For all orders over 500 UAH delivery is free.


Delivery time

All online and email orders are reviewed within 24 hours and processed within one business day.

Products are delivered Monday – Friday 9.00-19.00 (except state holidays).

Orders made by phone Monday – Friday until 12.00 (GMT + 2.00 – Kyiv) are delivered the same day until 19.00.

Orders made by phone Monday – Thursday after 12.00 (GMT + 2.00 – Kyiv) are delivered the next day from 9.00 to 16.00.

Orders placed on weekends or holidays are delivered the following business day.

Ukraine (outside Kyiv)

  1. Regular mail delivery (Ukrainian post office):

    Orders under $199 - post office charges + $5

    Orders under $499 - post office charges only

    Orders over $500 - free delivery


    See post office charges at: http://shop.poshta.kiev.ua/ssi/tarn_other.html.

    In order to ensure proper order delivery we use a signature on delivery service. We mail the order only after your payment has been received. See Payment section for more information.

    Order delivery time is about 2-7 days. For best service please do not forget to indicate your full mailing address and other contact information. See Contact Us and Order Placement sections for more information.

    Please note that we do NOT accept phone orders from outside Kyiv.


  2. If you want your order to be delivered faster, you can choose an Express delivery option. We use DHL express delivery service.

    Orders under $499 - express delivery charges + $10

    Orders under $999 - express delivery charges only

    Orders over $1000 - free delivery


    For express delivery charges see:

    DHL Domestic Mid-Day Express: http://www.dhl.com.ua/tariffs/tdd-u.html.

    DHL Domestic End-Day Express: http://www.dhl.com.ua/tariffs/tarffsUA_l2.html.


    We mail your order only after your payment has been received. See Payment section for more information.

    Order delivery time is 1-2 business days. Make sure to indicate your full mailing address and other contact information. See Contact Us and Order Placement sections for more information.

    Please note that we do NOT accept phone orders from outside Kyiv.

    All online and email orders are reviewed within 24 hours. Orders are shipped Monday – Friday from 9.00 to 19.00 (GMT + 2.00 – Kyiv).

International Customers

Orders can be delivered outside Ukraine by DHL or any other express delivery service.

NOTE: All prices are in US dollars. Payment should be made in UAH according to the National Bank official rate at the time of purchase.